One-stop online shopping platform offering purchasing agent and shipping service

About the project

Etouka is a company that provides procurement service, transportation and consolidation to customers. Customers can use this service to purchase items from overseas online stores and have them shipped directly to their location.

The previous website was outdated and lacked many important features, so it needs to be updated.

So we made the decision to create a website that is both visually appealing and highly functional, requiring less maintenance and offering improved user-friendliness.

Timeline

2022

Platform

Responsive Website

My Role

UI / UX Design

Challenges

The previous website is outdated

The website is not visually appealing and does not provide a great user experience.

Complex application process

The application process is too long and confusing, which is causing frustration and turning away potential customers.

Difficult to manage customer orders

There is a lack of transparency in the order management process, causing frustration and distrust among customers.

Project goals

01

Create a responsive website

We aimed to create an inclusive and responsive web design to ensure fast-loading & smooth experience on all devices.

02

Easy handle for users

User-friendly and designed with the customer in mind, making it simple and intuitive to use without requiring extensive training or technical knowledge.